31 Replies Latest reply: Apr 15, 2014 10:22 PM by JUDY MCDOUGALL RSS

Free WiFi Tethering....

kgchem95 Shining

CSpire, what is your problem.  Why can't your customers have free WiFi HotSpot, using our smartphones as modems.  Are we not paying for the data usage ANYWAY. Our phones are already capable of doing this.  What is the problem.  Please explain, with GOOD reason, the point of charging 20 dollars for Ig of thethering. Please explain.  You want to be pioneers, then do something REALLY different.  Why are you trying to KEEP IN LINE WITH Verizon and ATT.  I thought CSpire was supposed to be SOOOOOO differet.  At least Verizon and ATT put their charges upfront, so you know what you are dealing with.  CSpire, you like to hide your stuff. What is up with that?  Response?

  • Re: Free WiFi Tethering....
    C Spire Liz CommunityModerator

    You may not realize how much data usage has grown in the last few years, but it's increase is tremendous. Most carriers have switched to tiered data plans that expose you to overages. C Spire has continued to offer unlimited plan. We have created a variety of plans that allow customers to personalize their plans based on how they use their phone. That way, everyone pays for the features they use but none of the ones that they don't use.  If tethering is something that is important to you, we offer tethering passes or you can add a USB Mobile Hotspot that can be connected to multiple devices.

     

     

     

     

  • Re: Free WiFi Tethering....
    redvic Illuminated

    I AGREE 100% I HAVE UNLIMITED EVERYTHING AND THEY SLOWED MY DATA SPEED DOWN THEY SAID I WAS USING TOO MUCH AND TO GET TURN ON MY  WI FI  I THOUGHT I WAS UNLIMITED SMH!!

    • Re: Free WiFi Tethering....
      C Spire Liz CommunityModerator

      Your data is still unlimited, and you can still surf the internet, check your email, and more.  To keep the C Spire Network running at its best and to provide our customers with the fastest speeds possible, we sometimes have to manage the speeds of a very small number of our customers who use excessive data.  We created our Unlimited Plans based off what the normal customer uses.  We want you to know that we are very generous with our policy.  We are one of the few carriers that still offers Unlimited Data.  Other carriers have switched to tiered data.  We believe our customers deserve to have the option of Unlimited Plans.  Unlimited Plans were designed so that you would no longer have to worry about data overages and extra charges.  If you need more access to fast data speeds, we also offer tiered data plans.  You can view our Shared Data plans here: http://budurl.com/SharedData.  We think that you should research our competitors' plans, and you will see that we really have the best deal for you. 

       

      Using WiFi provides you with very fast speeds!  It also preserves our network so that everyone can receive access to fast data speeds.  Any video or data you use while on WiFi will not count towards your plan usage.

    • Re: Free WiFi Tethering....
      kgchem95 Shining

      Well, to this I will take you a bit further.  I had a friend that CSpire actually terminated there contract because they were using too much data, and guess what my friend had to pay CSpire.  Now how bout that.

  • Re: Free WiFi Tethering....
    MATTHEW CLIFTON Shining

    Thank you cspire for your data usage

  • Re: Free WiFi Tethering....
    KERRI RICHARDSON Shining

    I agree, if we're paying for data, why does it matter if it's used on the phone, or through a separate device. CSpire is still going to throttle it at some point anyway.

  • Re: Free WiFi Tethering....
    MATTHEW LEAIRD Enlightened

    Yes, I believe that as much as we pay for our plans, it should be no problem for Cspire to handle the few of their customers who even know HOW to teather a phone.

    • Re: Free WiFi Tethering....
      TYRONE WHITFIELD Illuminated

      I really didn't appreciate the way that C Spire handled the tethering ordeal. It was free at first and all of a sudden it's 20 bucks a month or 1 gb. Whichever comes first. Sounds like bait and switch to me. I wonder if I switch to straight talk and got internet service in my home would I come out cheaper. I guess I'll wait til December, when my contract is up, to find out.

  • Re: Free WiFi Tethering....
    ALVIN WARD Enlightened

    Is there a plan that includes tethering?

  • Re: Free WiFi Tethering....
    YTALIA MORGAN Beaming

    It doesn't matter how much data usage I use, I'm paying for it! For example, I pay my water bill so I can use the amount of water I want. If water usage goes up, which I'm sure it does, that is no reflection on me or my bank account.

    It seems greedy that Cspire doesn't allow their customers to tether!

    Inspire us Cspire! Bring wifi tether & hotspts back!

  • Re: Free WiFi Tethering....
    CONTESSA SELLERS Vivid

    I think that we as customer should not be charged for HOTSPOT because the bill is expensive itself

  • Re: Free WiFi Tethering....
    JUDY MCDOUGALL Shining

    Even though you have 4G on the new phones it will not download if you are not in an area that offers 4G.  The plan is unlimited and eventhough it is unlimited the download is slower in a 3G area.